COVID-19: General information

Following the government decision regarding COVID-19, some events will not take place on the planned dates. The tour of the Rotterdam Philharmonic Orchestra to the United States is also postponed as previously reported.

Canceled concerts

The concerts below cannot take place on the planned dates. We are investigating the possibility of rescheduling the concerts. Individual ticket buyers will be notified personally if a concert will be rescheduled or canceled.

Sun 5 April 2020 (14.15h and 16.00h) - Family show Peer Gynt*
Thu 9, Fri 10 and Sat 11 April 2020 - St Matthew Passion*
Fri 17 April 2020 - Beethoven's Pastoral*
Thu 14, Fri 15 and Sun 17 May 2020 - Mahler 2 with Lahav Shani*
Fri 22 May 2020 - Abrahamsen and Shostakovich
Sat 23 May 2020 - Core Classics: Shostakovich' Ninth
Thu 4, Fri 5 and Sun 7 June 2020 - Janine Jansen and Lahav Shani
Fri 5 June 2020 - Mozart and Brahms: chamber music
Fri 21 August 2020 - Summer evening concert (postponed)

* Ticket holders are already informed via e-mail about the fulfillment of tickets bought

If you have tickets for a concert that does not take place in De Doelen, please contact the concert hall for updates.

Ticket scheme: Save your ticket - enjoy later

With ‘Save your ticket, enjoy later’, the cultural industry hopes that ticket holders will attend their favourite venue or event at a later date. The basic principle of the scheme is that the ticket value is retained. The next weeks, we will implement the ticket scheme. Once more information is available, we will contact ticket holders about the fulfillment of tickets bought. More information about the ticket scheme can be found here.

Extend expiry date of vouchers

If you have a voucher of the Rotterdam Philharmonic Orchestra with an expiration date before July 1, 2020, you can contact our customer service to extend the validity by one year. Please send an e-mail, before the current expiry date, to and state the voucher code in the e-mail.

Customer service

The Rotterdam Philharmonic Orchestra asks for your understanding for the impact of the measures on our organization. 

We comply with the advise to work from home. Due to the size of all measures, our customer service is only available by phone from Monday-Thursday between 1 p.m. - 4 p.m. We kindly ask you to not ask for more information by phone or e-mail. As soon as there is new information available, it will be posted on this page. 

As our office is also closed until further notice, you can not visit us at this moment. We also ask for your understanding for this situation.

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