Can't make it to the concert? No problem. You can exchange tickets via the Customer Service department of the Rotterdam Philharmonic Orchestra.
The following conditions apply to ticket exchanges:
- Tickets for concerts of the Rotterdam Philharmonic Orchestra in De Doelen can be exchanged no later than 48 hours days before the starting time of the concert.
- Tickets can be exchanged via
- the Customer Service department of the Rotterdam Philharmonic Orchestra
- the Box Office of de Doelen. (Address: Schouwburgplein 50, Rotterdam)
- When exchanging tickets you may choose to receive a voucher worth the purchase price of the exchanged tickets or you can use this credit instantly and select tickets for another concert by our orchestra in De Doelen in the same or the following season, provided that seats are available.
- The cost is €3.50 (minus service costs paid) for each transaction plus any price difference between the tickets.
- The purchase price of admittance tickets and subscriptions is never refunded, either wholly or partially.
- During the concert season, the Rotterdam Philharmonic Orchestra and de Doelen reserve the right to exclude certain concerts from ticket exchange procedures.